Help and Support
Question: This site is mega slow and all sloppy and huge when I used it on my internet connection. Why?
Answer
There are a number of reasons why there may be issues
First, evaluate your internet device. If the desktop version of clubcatcher is used on a small cell phone, it will look sloppy because that version is meant for normal computer userswho have monitors that can handle a 800x600 or greater screen resolution. For cell phone users or other users with very small screens, we recommend the mobile site at: http://new.clubcatcher.com/m.
If the site takes forever to load, check an internet connection. Make sure a strong signal is present and if it is a wireless connection, make sure you are within range of the signal source. This also applies to those who connect to internet via a 3G, 4G, LTE or othermobile connection technology. Interrupted connections can also cause a messy output. If this is the case, improve the internet connection and reload the page.
Also, make sure a decent speed computer is used. You might get away with browsing this site with a computer containing a pentium 2 processor.
If these suggestions do not help, then the web browser used is extremely old and you should upgrade. We recommend using a web browser that was created within the last few years.
If there are still problems, try visiting a few hours later, or if that does not work, then contact us.
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