Help and Support

Question: How do I make a higher speed connection and download a photo faster?

Answer

We have options in various sections of our website to cater to different users.

The easy way to gain a higher speed experience is to try our mobile site at http://new.clubcatcher.com/m. It is optimized for high-speed viewing.

If the photos are too small, try the desktop version. When a photo gallery page appears, use the drop-down box at the top right of the thumbnail listings and change the number of thumbnails to 50 bychoosing "Show 50" and then click "GO". This will then load 50 thumbnails instead of trying to load all 500 at once, thereby saving on download size and time.

Another thing to do to speed things up is close all other programs on your computer that require an internet connection to run, such as any messaging applications including skype, and any live online communities such as facebook chat.

Other options are upgrade any of: your memory, hard drive, device or computer, or even internet connection. Each large photo when viewed on clubcatcher.com is about 110KB in size. On a telephone line (dial-up) connection,a photo like this alone will take about 22 seconds to download. This is in addition to the rest of the website contents which is light-weight and will take 5 seconds at most to download on dial-up.

You may also attempt to browse this site at a different time than usual. When the server has a large load of people it has to deal with at once, it tends to run a bit slower.

Please contact us if the server seems to be consistently slow every hour for one week straight.