Help and Support

Question: I saved a certain photo number a moment ago, but now its gone and I get an error. why?

Answer

It may happen that you saved a link a moment ago, but another attempt to accessing it would cause it to be gone. Either a different photo appears, or an error page appears.

This happens because either a guest, and/or we discovered that the photo you are referring to has violated our picture display criteria and as a result, we make it gone in order to continue to provide a more family-friendly experience for all.

If the link used represented the last photo in the gallery, then following removal of that photo, the link would be converted to an error page because there are fewer photos. The same error will occur if any number higher than the new total number of photos in the gallery are used.

For any photo number except for the last one, If it is later gone, then all numbers that are higher get shifted down to fill in the gaps so that the album will continue to look complete instead of half-botched, and the navigation will continue to be smooth.For example, If a gallery had a total of 5 photos, they would be numbered 1, 2, 3, 4, and 5. If number 3 is gone, then numbers 4 and 5 will shift over to become numbers 3 and 4 respectively and any attempt to access number 5 will produce an error.

We apologize in advance for any inconvenience this action we take may have caused to you, but it needs to be understood that making things family-friendly to all is of high importance and we do not want to create a bad reputation for anyone.